STORE POLICY
Customer Care
At Local-AF we don’t just sell shirts , we sell vibes, laughs, and proudly-local attitude. If you need help with anything, whether it’s choosing a design that screams “I’m the main character,” figuring out your size, or checking where your parcel disappeared to (probably chilling at the courier depot drinking Oros), we’re here for you. We believe in quick replies, straight answers, and service smoother than a fresh pair of vellies.
When you contact us, you’re talking to real South Africans not robots, not outsourced call centres, and definitely not Karen. You can WhatsApp, email, or send a carrier pigeon if you must; we’ll respond as fast as humanly possible. If something goes wrong, we fix it. If you have a wild custom idea, we hype it. At Local-AF, we treat every customer like family… the fun side of the family, not the ones who fight at Christmas lunch.
Privacy & Safety
At Local-AF your privacy is more important to us than the last boerewors roll at a braai. We take your personal info seriously, we collect only what we need to get your order to your doorstep, like your name, address, contact details, and payment info. That’s it. No sneaky spying, no selling your info to weirdos, and definitely no sharing it with your ex
We use your info only to process your order, deliver it, or contact you if we hit a snag. Your details are stored securely, like Granny’s secret koeksister recipe, and we won’t share them with anyone unless it’s absolutely necessary (like the courier needing your address to actually deliver your shirt).
You’ll hear from us only when it matters: order confirmation, shipping updates, or if we need extra info to make sure your order lands safely. And if you subscribe to our updates, we’ll send you the occasional cheeky newsletter — never spam, promise!
You’re the boss of your info. You can ask to see what we hold, fix any mistakes, or have us delete it (unless the law says we need to keep it).
At Local-AF, your trust is everything. We’re here to keep your info safe, your orders on point, and your shopping experience lekker.
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments